privacy policy

 Effective Date: 21st September 2024 

At Tom's Guitar Shop, accessible from [www.tomsguitarshop.com], one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We collect personal information to provide and improve our services. This may include:

-Personal Information: Name, email address, phone number, shipping address, and payment details when you purchase from our site.

- Automatically Collected Information: When you visit our website, we collect data such as your IP address, browser type, and usage details via cookies.

- Communication: If you contact us, we may keep a record of your communication for future reference.

2. How We Use Your Information

The information we collect is used to:

- Process your orders and transactions

- Improve and personalize your shopping experience

- Provide customer support

- Communicate with you regarding promotions, new products, or changes to our services

- Monitor website usage to improve performance and security

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and monitor site traffic. You can manage cookie settings through your browser, though disabling cookies may limit some functionality on the site.

4. Third-Party Sharing

We may share your personal information with third-party service providers for the purpose of fulfilling orders, processing payments, and marketing. We ensure that these parties comply with applicable privacy regulations and do not use your data for other purposes.

5. Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

- Access the personal data we hold about you

- Request correction or deletion of your personal information

- Opt out of marketing communications

- Withdraw consent for us to process your data, where applicable

To exercise these rights, contact us at tom@tomsguitarshop.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Tom's Guitar Shop 

Email: tom@tomsguitarshop.com 

Address: Unit 15, Greenwich Market, London SE10 9HZ